Evaluation can provide insights into how clients experience and use services, but it’s not the only way to access knowledge that can transform service systems. Customer journey mapping is one alternative method that is focused on collecting information about customers/clients to build a detailed picture of client needs, interactions and experiences from service entry to […]
Webinar: Supporting Separated Dads Book your place today Presented by Dom Alford (Support for Fathers project, Relationships Australia Victoria) and Pete Nicholls (CEO, Parents Beyond Breakup) Join our interactive panel discussion and hear from family services experts on what works best when supporting separating dads. It can be hard to know how best to support […]
This forum, presented by the Centre’s Early Start, Bright Future project team as part of its program of early years work funded by the Department of Education, will focus on children’s right to education and how this right is impacted by family violence. Presenters and panellists will explore strategies to better support children who have experienced family violence to […]
Online 1 hour, 30 minutes, 02:00 PM AEST - 03:30 PM AEST This one and a half hour webinar provides information about wellbeing and self-care when working with clients who have Complex Trauma. $75.00 GST REGISTER
The Orange Door Ovens Murray Area is hosting 30-minute online workshops each month in February to April 2024 to foster understanding of the role and functions of The Orange Door and referral pathways. The workshops are designed for staff or volunteers in the Ovens Murray Area (LGAs of Alpine, Benalla, Indigo, Mansfield, Towong, Wangaratta, […]
Online - 1 hour, 12:00 PM AEST - 01:00 PM AEST This one hour webinar provides information on the importance of relationship and creating safety when working with people who have experienced Complex Trauma. $60.00 GST REGISTER
Online - 1 day, 09:00 AM ACST - 04:30 PM ACST This training program explores the nature, dynamics and risks of vicarious trauma and supports you to stay healthy and safe in your work. This training, informed by current research, will provide you with the knowledge, skills and tools to better recognise the early signs […]
OPEN Forum OPEN's Forum provides trauma-informed insights and practical tools to help navigate the challenges of working in trauma-impactful environments while prioritising self-care and professional growth. Explore the importance of trauma-informed strategies in fostering wellbeing and effectiveness in complex settings. Session highlights include: • Preventing compassion fatigue and burnout • The role of supervision in trauma-informed […]
Build your confidence in writing case notes for your clients experiencing family violence, with this training delivered in partnership with Women’s Legal Service Victoria. In this full-day virtual training, family violence specialist practitioners and leaders will learn best practices for the structure, style and language of case notes. You will also develop your knowledge about […]
MARAM Collaborative Practice Training- WANGARATTA- Face to Face This training is open to any professional in the Ovens Murray region who responds to family violence. Explore how to contribute to risk assessment and collaborate for ongoing risk management through respectful and sensitive engagement with victim survivors, information sharing, referral and secondary […]
